| Q: |
How do I place an order? |
| A: |
You can call or email your order. When ordering please furnish the
name of the business, phone number and all other information you would
like on the marketing piece. If you have any questions please phone 760-773-3012 and we will be happy to assist you. |
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| Q: |
Where do I find the prices for the products in the catalog? |
| A: |
All the prices are listed in the catalog on the page each product
offered. |
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|
| Q: |
Can I make changes to existing designs in the catalog? |
| A: |
Yes, for example if you like a particular postcard design but do
not like the headline, just email
your headline and we will replace the existing headline with your
headline. |
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|
| Q: |
What are design fees? |
| A: |
The design fees are a one time set-up charge. Each design in the
catalog requires additional time
for an artist to type in the information for each new client. On any
re-orders if there are no changes
to the existing information the design fees are waived. |
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|
| Q: |
I like a particular photo in the catalog, can I use the photo for a
business card, postcard and poster even though they are not in the
catalog? |
| A: |
Yes, all photos in the catalog can be interchanged with all the
products shown in the catalog. |
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|
| Q: |
How many free changes can I make to my order? |
| A: |
One, the client supplies all the information and has one
opportunity to make changes when
viewing the proof emailed to the client. Any additional time will
be charged on an hourly rate. |
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|
| Q: |
How do I get a free catalog? |
| A: |
Just phone 760-773-3012 or email a request to Elaine@SalonandSpaMarketing.com for your free
catalog. |
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|
| Q: |
I need help with the copy for my brochure, do you have that
service available? |
| A: |
Yes, We will be happy to help you with your message for the
brochure. Please call or email your
request. |